Returns and order issues

Card and sealed product values move quickly, so all sales are final: we cannot offer refunds or exchanges.

If something is wrong with your order

If an item arrives damaged, you received the wrong item, or something is missing, contact us with:

• your order number;
• photos of the item and of the packaging;
• a short description of the problem.

We will look into it with you. You can also call us at 450-659-2424 or visit the store.

Before you buy

Questions about a card's condition or a product's contents? Ask us before ordering, or come see it at our Candiac store.

The full terms are in our refund policy.