What payment methods do you accept?
PayPal, debit, Visa, Mastercard, Discover and American Express. Payment is made in full at checkout. Cash is accepted in the store only.
What currency are the prices in?
All prices are in Canadian dollars (CAD) and are shown before taxes and shipping.
Is everything on the site really in stock?
Items listed online are in stock and physically available in our Candiac store.
How fast is my order ready?
Pickup orders are usually ready within 24 hours; we email you when yours is ready, then you can come by any time during opening hours. Orders that ship are prepared within 1 to 2 business days.
How can I receive my order?
You can pick it up for free at our store in Candiac, or have it shipped across Canada with Canpar. Shipping is $19.99 to Quebec, Ontario and the Atlantic provinces, and $29.99 to Alberta, British Columbia, Manitoba and Saskatchewan. Shipping is free on orders over $800 ($1,000 in Western Canada). Single cards ship by Canada Post lettermail from $1.99 (trading card game singles: $3.99, or $4.99 in Western Canada). See our shipping policy for details.
Do you ship outside Canada?
We do not currently ship to the territories or outside Canada. For special requests, contact us before ordering.
Can I return or exchange a card or box?
Given the volatile nature of the hobby, all sales are final and we cannot offer exchanges or refunds. If something is wrong with your order, contact us and we will look into it.
What happens if I buy an event ticket and cannot attend?
Please read our events and tournaments policy for the details on refunds, credits and prize items.
Where are you?
Collect Edition, 17 Boul Montcalm Nord, Candiac, QC J5R 3L4.
What are your hours?
Monday 11 am to 5 pm. Tuesday to Friday 11 am to 9 pm. Saturday and Sunday 10 am to 5 pm.
How can I reach you?
Call 450-659-2424 or write to info@collect-edition.com.
