Events and Tournaments Policy

Buying a ticket online or in the store reserves your spot at the event. It does not guarantee access to the product and prizes that would have been included had you attended.

If you cannot attend

We reserve the right to give the items included with participation to another player. We may also refund you, fulfill the original purchase, or refund the ticket price, depending on available stock, using one of these methods:

• The original item included in the ticket price, in one of the available variants of our choice, without any attendance, participation or prize items.
• A credit toward the pre-release kit or any other item included in the ticket.
• A number of booster packs equal to the ticket price (for example, if the kit is worth 5 packs, we may offer 5 packs even if the kit contains 6).
• A deferred credit for a future event.
• Store credit on your account.

The ticket price applies to participants only. If you do not attend but still want the items that would have been distributed, an additional charge for the difference between the ticket price and the item's regular price may apply. For example, if the pre-release ticket cost $40, the remaining kits cost $50 and you do not show up but want the kit, we may charge you an extra $10.

Items reserved for these events are not distributed before the set's official release date. Buying a ticket is not a way to get products early without taking part in the event.

By taking part in our events, you agree to

• Follow the game's code of conduct. Your entry fee is not refunded if your behaviour leads to your removal from the tournament or the store.
• Register using the app and/or give the information we need to track participation for product allocation.
• Complete at least one round (and, depending on the game type, the entire tournament when possible).

We follow this policy to give priority to in-store players, who determine our product allocation for each trading card game.

Notice to parents

Collect Edition aims to be a welcoming, open and safe shop with a friendly atmosphere. The shop is not responsible for children left unsupervised during events. Parents or guardians remain solely responsible for their children's safety and behaviour, whether or not they are on the premises.

If children do not follow the rules, are disruptive, behave inappropriately toward themselves or others, or commit any offence, we may ask you to come and pick them up, require you to stay on site for future visits, or ban the child from events or the shop. Make sure your child has a way to reach you if needed.

Collect-Édition Inc.
17 Boul Montcalm Nord, Candiac, Quebec, Canada J5R 3L4
450-659-2424